Welcome to the 2024 San Antonio Fall Home + Garden Show Exhibitor Kit

September 27-29, 2024 at the Alamodome

Table of Contents

1. Exhibitor Webinar and Manual
2. Move In and Out Information
3. Show Times
4. Show Decorator | GEMS
5. Order Electric | Edlen Electrical
6. Order Water Services
7. Exhibitor Internet
8. Complementary Tickets
9. Exhibitor Badges
10. Flooring and Tape
11. Temporary Food Permit
12. Parking 
13. Outside Food Policy
14. Enhance Your Exhibitor Listing
15. Introducing the QR Code
16. Temporary Event Insurance
17. Preferred Hotel
18. FAQs
19. Social Media Kit
20. Scam Warning
21. Your Show Team

SCAM ALERT FOR EXHIBITORS

As per our privacy policy, Marketplace Events is a permission-based email sender. We do not share, rent, or sell any email lists. 

If you are contacted about purchasing an attendee list, it is a scam.

Exhibitor Webinar and Manual

Watch the exhibitor webinar: HERE

• Your show team takes you through important show information to help you have the best show possible.

For a full list of show rules and regulations please read the exhibitor manual: San Antonio Exhibitor Manual

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Move-In & Out Information

Move-In Schedule with Map

***YOUR MOVE IN DAY IS BASED ON YOUR BOOTH LOCATION.*** Check the move in map to see what day you are able to drive in.

There is NO moving in early or driving into the venue outside of your designated day. If you choose to move in after your scheduled day, it will be hand carry or carting only.

Loading Docks and Parking Map - Alamodome

Move-In Hours:

Tuesday, September 24:            1:00 pm - 6:00 pm
Wednesday, September 25:       8:00 am - 7:00 pm
Thursday, September 26:           8:00 am - 7:00 pm  No vehicles allowed in building after 2:00 pm Thursday
                                                                                  (hand-carry or cart only)

Move-Out Hours:

Sunday, September 29:         6:00 pm - 9:00 pm   *No vehicles can drive in until after aisle carpet is removed*

Monday, September 30:        8:00 am - 12:00 pm  

*All booth displays and garbage must be cleared out of the building by noon.*

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Show Hours

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Show Decorator | GEMS

Exhibitors are responsible for flooring (required for all booths). You may supply your own flooring, tables, and chairs or rent from the show decorator. An advanced purchase discount is offered and will ensure availability of all needed items. 

As an exhibitor, you will automatically receive an email introduction email from GEMS with a username and temporary password.

After you've logged on you will be able to order services. Should you have any questions or need to have the introduction email resent, please contact Jill Zinkus by phone at 214.388.5722 ext.1 or Jill@gemsevents.com.

Services available to rent from GEMS:    

• Carpet
• Tables and Chairs
• Table Skirting
• Forklift services
• Signs
• Labor

Order online from GEMS HERE.

Pre-Order Discount Deadline: September 5th 

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Ordering Electrical Services | Edlen Electrical 

Order your electrical services here.

If you have never used Edlen before, you will have to set up a login and password. 

Electric will also be available for ordering on site at the show for an increased rate.

Advance Price Deadline Date: September 6th

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Water and Gas 

Order through the Alamodome by contacting Andrea at andrea.austin-thomas@sanantonio.gov

*You are required to provide your own hose*

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Exhibitor Internet 

The Alamodome offers free wifi. When you arrive at the show find "Alamodome Guest Wifi" and sign on by providing an email address.

If you require a dedicated connection contact Jason Bippert at 210-207-3629.

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Complementary Tickets

All exhibitors receive 20 complementary e-tickets and we encourage you to send them out to customers, friends, family, anyone that you think would like to attend the show. 

These are sent out via email approximately 30 days ahead of the show. The email will come from noreply@mail3.microspec.com. Please note, this email can get sent to your spam folder. Please check there first before reaching out if you are unable to find them.

Complementary tickets are not to be used in lieu of an exhibitor badges for employees working your booth space.  

All ticket inquiries should go to Lucy at LucyF@mpeshows.com.

Exhibitor Badges

Beginning the Friday the show opens, all exhibitors will need a badge to enter the show. Your badge will be good for the entirety of the weekend and you may enter from the main attendee entrance or the loading dock entrance. 

Badges should be picked up at the show office desk during move in to be passed out to your team working the booth. If a team member is unable to receive one before the show, make sure another team member will be able to meet them at the entrance to pass them a badge.

Badge quantities given out are based off of booth size. Booths smaller than 400 sq. ft. are allotted 5 badges. Booths 400 sq. ft. and larger are allotted 10. 

Exhibitor badges are not to be used as admission tickets for those you are inviting to attend the show. 

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Flooring and Tape

Flooring is required for all booth spaces. You may bring in your own or rent carpet from the show decorator. Please only use gaffers, masking, or painters tape to tape down your flooring (or anything you may be taping to the venue concrete floor).

The use of duct tape, gorilla tape, or any other not approved tape may result in damage to the venue floor and repair/cleaning costs charged to the offending exhibitor.

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HEALTH DEPT. TEMPORARY FOOD PERMIT APPLICATION - ALL FOOD VENDORS; SAMPLING & HOT/SERVE

Exhibitors must have permission from show management before giving out samples of consumables or selling consumables of any kind. Must have all forms by September 18th, 2025.

You may find the application form here: 2024 Food Permit Application.                                                                                                 

Please submit completed form to  GiannaG@MPEshows.com.

All food vendors are required to follow the  Temporary Food Requirements.

There is a $98.88 fee from the San Antonio Health Department. This fee is paid for with your booth space and your permit will be provided to you on show site. If you are unsure if you have already paid for your permit fee, please don't hesitate to reach out to the above email address. 

FIRE DEPT. TEMPORARY FOOD BOOTH PERMIT APPLICATION - HOT/SERVE

All food vendors cooking on site are required to follow the required guidelines & pull a temporary food booth permit with the Fire Marshall's office. Here is their website to find more information on process: San Antonio Fire Dept: Permits & Inspections

You may find the APPLICATION here: Food Booth Application Portal - San Antonio Fire Dept.

You may find the GUIDELINES for the booth here:   Food Booth Guidelines - San Antonio Fire Dept..    

You may find a TUTORIAL on how to PAY for the permit here:  Food Booth Application Payment Tutorial - San Antonio Fire Dept.

You can also reach out to the Fire Dept. at (210) 207-8410 for assistance on processing.

Must have all forms by September 18th, 2025

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Parking

Loading Docks and Parking Map - Alamodome

Exhibitor Only Parking

Exhibitors may purchase a 3 day parking pass from the Alamodome onsite during move in for $45 per pass for lot A  This pass allows for in/out privileges.  Sold while passes last. All trailers must have a parking pass in addition to vehicle parking passes if taking two parking spots. 

Parking permits are sold on site between 9 am - 4 pm during move in days. Credit cards only, no cash accepted. 

Attendee and Exhibitor Parking

Daily parking in lots B & C without in/out privileges are $10 per vehicle. Credit cards only, no cash accepted for. These are purchased as your drive into the lots. 

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Outside Food Policy

Reminder that no outside food or drinks are allowed in the Alamodome on show days. 

You may bring in empty water bottles and utilize the fill stations located on either end of the main aisle.

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ENHANCE YOUR COMPANY’S ONLINE EXHIBITOR LISTING

Learn more about the benefits of creating your enhanced listing.
Go from Basic to Enhanced!

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Introducing the QR Code!

The QR Code Program is an innovative way to boost leads generated onsite at the show. It enables show attendees to scan a QR code, which we print and place in front of your booth, to easily view and save your company information. View Video.

Learn More...

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Temporary Event Insurance

Temporary Event Insurance can be purchased  here.

A few things to be aware of:

• Vendors will have to pick the show from a drop-down list that includes shows other than just those run by MPE. 
• Marketplace Events is not selling this insurance and doesn’t profit from it in any way.  This is simply a resource for those vendors who don’t already have the required insurance coverage per their contracts. 

The Insurance clause is #5 on the Terms and Conditions page of all booth space contracts. You may use any insurance company for insurance, or your existing plan may already provide the necessary coverage, but it must meet the following requirements: 

• Comprehensive General Liability and All Risk Property insurance
• Coverage must be from the start of move in to the end of move out
• Coverage of at least $1,000,000 for each separate occurrence
• Name Marketplace Events LLC and the venue as additional insured
• Provide a copy of the certificate of insurance (COI) to MPE if requested

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PREFERRED HOTEL

Courtyard San Antonio Riverwalk
207 N St Mary's St, San Antonio, TX 78205
(210) 223-8888

Event Summary:
Start Date: Monday, September 23, 2024
End Date: Sunday, September 29, 2024
Last Day to Book: Tuesday, September 2, 2024

Hotel(s) offering your special group rate:
• Courtyard San Antonio Riverwalk for 199 USD per night

Book Here

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Exhibitor Manual and Other Frequently Asked Questions

We greatly encourage all exhibitors to check out the Exhibitor Manual for a full list of show rules and regulations. 

San Antonio Exhibitor Manual

Still having something you're not sure on? You're probably not alone! Check out our FAQ page here!

Also, check out our 10 Tips for Exhibitor Success - Click here to learn more about having a successful show.

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SOCIAL MEDIA
     #LetsGetSocial

Share your show pics or your home reno projects with us.

IG Handle: satxhomeshows

Hashtag: #SanAntonioHomeShow  #SanAntonioHomeShows

In efforts to protect potential joint customers from fraudulent events and scammers, we request that you do not create your own Facebook Event. This helps us manage ticket sales for the event, and ensures that our team are available to support both exhibitors and potential attendees with any questions, comments, or concerns that they have. Please feel free to reach out to your show manager or show marketing manager with your companies’ Facebook page and we can add you as a co-host to the official event.

Click Here to go to our Facebook Event for 2024.

Click Here for the Social Media Marketing Kit

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SCAM WARNING

There have been a number of spam emails offering our attendee lists. These are scams and the senders are unauthorized to use the Marketplace Events’ name. These scammers are attempting to receive monies from exhibiting companies without providing anything in return. These emails are not approved by Marketplace Events, and Marketplace Events would never ask for bank information or other sensitive information over email.  

CLICK HERE for more information.

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----- Political Merchandise Policy for 2024 -----

As we enter a highly volatile political environment in advance of the 2024 General Election, Marketplace Events (MPE) wants to make clear its position on what content will not be permitted on its exhibit floors in all its US consumer home and holiday shows effective January 1, 2024. MPE shows are welcoming environments built solely to encourage face-to-face commerce. Creating respectful, safe marketplaces where our attendees and exhibitors can come together to learn, shop, compare pricing and do business together is our highest priority.

MPE’s acceptability standards do not permit political candidates, parties or other groups promoting issues or ballot initiatives to participate as exhibitors. In addition, the display or sale of any products or services that are political/partisan in nature or that can be interpreted to promote, incite, or glorify hatred, violence, racial, sexual, or religious intolerance are prohibited. MPE’s judgment in applying these standards will be final.

MPE maintains these policies to ensure a welcoming environment for all attendees and exhibitors.

Your Show Team

CONTACT US TODAY!

Laura Martin - Senior Sales Consultant 
Companies: M-Z, #s
LauraM@mpeshows.com    210.430.9290

Diana Keener - Sales Consultant 
Companies A-L
DianaK@mpeshows.com    210.742.7198

Gianna Grisolia - Show Coordinator
GiannaG@mpeshows.com  801.456.7486

Lupe Merino - Show Manager
LupeM@mpeshows.com    801.456.7487

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